Bespoke Care At Home Berkshire

Providing the highest quality of Bespoke Care At Home Services throughout Berkshire.

Care At Home Services for Burnham, Eton Wick, Windsor, Dedworth, Slough, Taplow, Marlow, Dorney and Maidenhead.

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Locations

We cover all of Berkshire.

New patient

Complete Personal Support.

Any Questions

Call or Email Us With Your Questions.

Who Are Bespoke Care At Home?

Our Vision

To support our clients with achieving and maintaining a dignified quality of life, hope and aspirations.

Bespoke Care At Home Mission

Our Mission

Bespoke Care At Home always shows our clients respect, trust, compassion and equality when providing care and support. To promote health, safety and social well being of the client and family. To encourage to retain their independence as far and as safely as possible.

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A Bespoke Care At Home Package Tailored To Our Clients Unique Needs.

All our clients receive their own bespoke care package tailored to their unique needs and requirements with each client having their very own personal carer.  Your carer will help you to achieve yours and your loved one’s personal needs and wishes, whilst continuing to support you through your personal care plan.

Each care plan is flexible and unique where all existing routines are considered, whether this is a certain nightly routine that happens, medication schedule that has to be followed or a hobby that is important to the client.

If, for whatever reason, you or your loved ones needs change, the carer will still be there to help and will be as flexible as possible when delivering your care.

At Bespoke Care At Home we put your needs above everything else.

Call or contact us today to find out more about our home care services and how we can support your family.

Get In Touch Today To See
How Bespoke Care At Home Can Help.
Call: 01628 604555

Email: office@bcah.uk.com

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The Bespoke Care At Home Values

These are the Core Values that underpin the interdependent
relationship between our staff and our clients.

  • Clients and their families will be actively involved in decisions effecting their care, treatment and support.
  • Bespoke Care at Home provides care services where management and staff see safety and security of paramount importance.
  • Obtaining a commitment from all staff to work together for the benefit of clients and their families.
  • Encouraging a feeling of belonging.
  • Promoting a culture of honesty openness and transparency when mistakes occur.
  • Staff who share, the values of the service.
  • Investing time and energy into maintain a positive workplace culture.
Simplicity of Care ServicesHowever complex the issues are of our clients, communication needs to remain as straightforward and as clear as possible.
Simplicity of Care Services
However complex the issues are of our clients, communication needs to remain as straightforward and as clear as possible.
Persevering and Understanding Staff
Persevering and Understanding Staff
We understand that clients with certain illnesses can be difficult to work with but we are prepared to make them as comfortable as possible, working closely with our clients and their families.
Flexible Staff and Services
Flexible Staff and Services
By encouraging our carers creativity we increase the options for our clients and help our staff stay motivated.
Client Trust and Care
Client Trust and Care
Trust is the foundation of all client and carer relationships.
Care At Home Respect
Care At Home Respect
Everyone of our clients is an individual and we consider the diverse needs of all our clients. We treat everyone equally with dignity and respect.
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The Bespoke Care At Home Culture

Enabling and Supportive

Enabling and Supportive

Robust Policies and Procedures

Robust Policies and Procedures

Transparent and Clear

Transparent and Clear

Transparent and Clear

Transparent and Clear

Promoting and Encouraging

Promoting and Encouraging

Robust Policies and Procedures

Ongoing Training

Reviews from our happy clients

"I just want to say that the care provided for my Mum was outstanding. The regular carer was the most wonderful care nurse. She went above and beyond what most carers do. She looked after Mum with extreme kindness and professionalism. I cannot praise her enough, we need more like her in the care community. The care manager was really great too. She always followed up on any issues we had about Mum's care. Really good communication throughout. Overall Bespoke care is a great team. Many thanks to you all."
Ann S
Client's Daughter
"I visited my mother Florence Downs today and met your carer Tenesh. After Tenesh left, my mother was at pains to let me know how especially helpful and caring Tenesh has been.
Tenesh frequently goes the ‘extra mile’, for example co-ordinating my mother’s meals with other carers and buying milk for her when she ran out recently and I wasn’t able to visit for a couple of days. My mother’s cup of tea is essential 🙂.
We have thanked Tenesh personally but on behalf of our family we hope you can acknowledge this to Tenesh as well.
Thanks and regards"
Andy Downs
Client's Son
"Hi Bespoke,
I thought it best to inform you that my Dad sadly passed away yesterday at the Thames Hospice. He was comfortable and is finally at peace.
Thank you so much for all your support with this ‘difficult’ client (as in complicated needs!). Bespoke provided Dad with best care he could possibly wish for in Jacqueline and Portia. Both carers have been like family to us and we will always be indebted to their dedication and professionalism. I don’t know how I would have coped with Dad being in Wexham Park these past couple of months if Portia had not been by his side, comforting him.
Obviously, I will write a glowing reference for Bespoke.
Please pass on my gratitude to all who played a part in Dad’s care."
Client's Daughter
“I would like to express my gratitude to Bespoke.
After caring for my husband on my own for some considerable time, the help that your carers gave me in the past few weeks certainly made mine and his life easier.
Some of your carers really helped to make his day a little cheerier. They all work hard and do a splendid job.
I will not name them but suffice it to say that 8 carers in teams of 2 were what we called our ”Dream Teams”. Their care made it possible for him to die at home. This was his wish and it gives me some comfort, that, together with Thames Hospice, I was able to ensure this happened.
Many thanks”
Lesley
Client's Wife
“Dad had over 5 years of care from Bespoke. We originally selected the company because they were small and local. Dad was fairly independent and would do a lot for himself. Bespoke provided that extra support on a few days a week, helping with various tasks around the house and friendly visits. Dad was quite particular about things and the staff in the agency worked with him and were very understanding and he was very happy with them. Overall it is a very friendly small agency who mould their service around the client needs. Could not be more happy with the care they have given Dad over many years. Over this last year of lockdowns he just had one dedicated cater from the agency and she was absolutely excellent and gave Dad lots of support. Thank you to all the team at Bespoke”
James
Client's Son
"I just want to say a massive thank you to anyone who works at Bespoke Care At home, you are all amazing and I am so grateful for all that you do. I'd highly recommend you guys to anyone looking for carers....under the current strain I have a relative that you are looking after so well. Thank you!!"
Sophie Marie Wilson
Client's Family
I just wanted to share some positive we received from a relative whose father had used your service. See below: "My father John was released from hospital in November 2019 and we needed to find home care quickly - Bespoke Care at Home obliged, and were round for a discussion the day after I phoned them. Initially Dad was reluctant to accept help, but very quickly came to rely and look forward to his twice daily visits. He requested that the same person visit all the time, this was not always possible, but Bespoke did try as far as possible, especially Lal. All carers were professional, discreet and kind, also accommodating to some of his slightly eccentric wishes! He couldn't have spent the last few months at home without them. Sadly, he was taken ill again in January and passed away in March, but was able to remain at home for a time with their help."
Via CQC
Client's Family
"We we're so impressed with Bespoke, they were so helpful when we needed urgent support, and did everything they could to quickly and effectively put the care we needed in place. The carers were kind, respectful and caring with the needs of my beloved Grandad. Overall a very flexible, professional and excellent service - I would highly recommend."
Emily
Client's Family
"As a company very accommodating, especially at short notice. Carers are excellent, Lal the supervisor is very knowledgeable, works tirelessly, with disciplinary teams, to ensure every clients needs are met, a dedicated carer, a real godsend to the company. ( if you need things done shes your lady) Kim is my partners number one carer has a bubbly personality nothing is to much trouble, goes out of her way to ensure all his care needs are met, just a pure angel, she deserves a noble prize award for the care and compassion she gives out, an absolute asset to the company, long may she reign :-)"
Bexsi
Client's Family

Visit Our Offices

Complete the form below or give Bespoke Care At Home a call today.

More contact details for Bespoke Care At Home are on our Contact us Page.

1a Winterbourne
Wexham Street
Stoke Poges
Slough
SL3 6NT

01628 604555
07534 995104

office@bcah.uk.com

Request A Call Back or Meeting

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